Last Updated: June 22, 2020
We are committed to protecting your privacy and providing a secure online experience. Billing and personal information is encrypted whenever transmitted or received online. Personal information is accessible only to staff, agents, or contractors of the Provider.
This privacy statement applies to all Provider-owned websites, domains, and applications. This privacy statement covers PII, anonymous data collection and aggregate reporting. PII is any information that is associated with your name or personal identity. However, PII does not include any information you upload or publish to the Site and make publicly available to other users. If applicable, all users have the ability to control the privacy options for their accounts.
What We Collect
We collect personal information voluntarily provided by you during the registration and/or purchase process, when you participate in services on the Site, or otherwise contacting us. The types of personal information you provide to us may include, first and last name, address, phone number, fax number, email address, billing information, transaction and credit card information, and when applicable, username and password.
How We Use It
We may use your personal information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect for the following business purposes:
To make the Site easier for you to use
To send marketing and promotional communications if you consent (if applicable)
To deliver products or services that you request to purchase
To fulfill or manage orders
To help you effectively complete your purchase or transaction
To complete returns and process refunds (if available)
To help us create and publish content most relevant to you (if applicable)
To alert you to product additions, upgrades, special offers, updated information, and other new products and services provided by us
To request feedback from you
To request assistance or fill out support requests
To send administrative information about the Site to you
To protect the Site
To identify usage trends and/or data analysis
Who We Share It With
We may process or share data:
If you have given us specific consent to use your personal information for a specific purpose
If required to do so by law (for example, a subpoena) or regulation, or in good faith: (a) to comply with legal processes served regarding the Site; (b) to protect our rights and property; (c) when our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of; or (d) when your communication suggests possible harm to others
If reasonably necessary to achieve our legitimate business interests
If we need to fulfill the terms of the contract
We may transfer information about you if our company is acquired by or merged with another company.
We may share information with third party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. For example, payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We never sell or rent your personal information.
We share and disclose your information with Payment Cloud Inc., and PayPal for payment, invoice, and billing purposes (the latter two when applicable).
When available, when you register, we will not share your information with third parties without your permission, other than for the limited exceptions already listed herein. It will only be used for the purposes stated above. We use personal information to reply to inquiries, handle complaints, schedule transactions, complete orders, provide operational notices, keep records up to date to notify you via periodic emails of technical service issues, specials, or other related product/service information. If applicable, if we have processed your data based on your consent and you wish to revoke your consent, please contact us.
Keeping Your Personal Information
Security Of Your Personal Information
We strictly protect the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Data may be stored on off-site servers provided by third parties.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password (if applicable), so do not share these with others.
We use SSL encryption when collecting and transferring sensitive data such as credit card and personal information. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your finance data security.
Your Privacy Rights
We will provide you with the means to ensure that your personal information is correct and current. If available, you may review and update this information at any time by logging into your account or contact us using the contact information provided below.
When applicable, if you would like to terminate your account, we will deactivate or delete your account and any related personal information from our database upon your request. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our “Terms and Conditions” and/or comply with legal requirements. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as password and username, before granting access to your data.
When applicable, you can unsubscribe from our marketing email list at any time by clicking on the “Unsubscribe” link in emails that we send or by contacting us using the contact information provided below. We will remove your from the marketing emails, but we may still need to send you emails that are necessary for the administration of your account. You can also opt-out by selecting your preferences when registering for an account with the Site, or accessing your account settings and update preferences.
The Site is not setup to track, collect, or distribute personal information. The Site does generate certain kinds of non-identifying site usage data, such as number of hits and visits to the Site. This information is used for internal purposes only. The statistics contain no personal information and cannot be used to gather such information.
The Site uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site, our services, or other websites you visit.